Close all open programs.
Click Start, Run and
enter TASKMGR.EXEGo to the Processes tab and
End Process on Explorer.exe.
Leave Task Manager open.
Go back to the Command Prompt window and change to the directory the AVI (or other undeletablefile) is located in.
At the command prompt type DEL
Go back to Task Manager, click File, New Task and enter EXPLORER.EXE to restart the GUI shell.Close Task Manager.
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my pleasure in helping you